FAQs

FAQ

ABOUT SKILL ME ONLINE COURSES

What does a Skill Me Online course include?

  • Multiple lessons
  • Expert instructors
  • Video tutorials
  • Course notes where applicable
  • Quizzes where applicable
  • Expert hints and tips
  • Tutor Support

Who are the tutors?

We partner with the best expert tutors and trained professionals to create our courses. You can learn more about the instructor of your course in the ‘About The Tutor’ section on the course outline.

Where are the courses held?

Our courses are all online, so they can be accessed from anywhere and even on compatible smartphones and a reasonably fast internet connection.  Please note on Android mobile browsers Google Chrome is not compatible but the default browser is!

Will access to my course expire?

No. Once you purchase a Skill Me Online, you get lifetime access so you can brush up on your skills at any time.

How do I access my course once I purchase it?

Just log in and visit the ‘my courses’ page and there you will find all your purchased courses. Select your desired course and begin learning.

I have a voucher code for a course. How do I redeem it?

Go to the course page and press the ‘Add to Cart’ button. You can add as many courses to your cart and then proceed to ‘Cart‘ then enter the voucher applicable against the cart item.  A valid voucher will adjust the price of the course.  Once you’ve placed the order at the checkout page, you will be emailed confirmation of the course immediately and can start accessing your course.

Why are the videos stuttering?

A reasonably fast internet connection is required to stream our videos smoothly, so if you have a slow connection or an old computer, you may experience some issues. Here’s a few things you can try:

  • Make sure you have the latest version of Flash running on your computer
  • Turn off any other programs, virus protection or energy saving settings as they may interfere with video playback
  • Close other browser tabs if you have many open
  • Try a different browser
  • Refresh the page and play the video again

Are you a tutor?  Want to work with us?

We’re always looking for talented professionals to work with to develop interesting courses. If you’re interested, please contact us.  Its a great way to promote your business and skills.

 

We really hope you get the most out of Skill Me Online.